FCS? Solutions Integrate with Swisscom Hospitality to Deliver a Seamless Guest Experience
FCS Computer Systems (FCS) and Swisscom Hospitality Services today announced the integration of their respective applications portfolios. Through a dedicated Application Programming Interface (API), FCS’s i-Guest mobile application ‘talks’ to Swisscom Hospitality’s ConnectedHotel TV & IPTV systems, replacing the TV remote control with the guest mobile phone and further enriching the in-room entertainment experience. At the same time, guest orders and service requests placed through Swisscom Hospitality’s ConnectedHotel TV & IPTV systems seamlessly integrate with FCS e-Connect and c-Connect for various guest service requests to be fulfilled by the hotel’s staff.